We use information collected through our website to:

• Respond to inquiries.
• Provide information about our home care services.
• Schedule consultations.
• Follow up on requests for information.
• Communicate with prospective clients and family members.
• Improve our customer service and inquiry management processes.

If you voluntarily opt in to receive text messages, Immaculate Homecare Services may contact you regarding your inquiry, requested services, consultation scheduling, and related follow-up communications.

Text Messaging Communications

If you voluntarily opt in to receive text messages, Immaculate Homecare Services may contact you regarding your inquiry, requested services, consultation scheduling, and related follow-up communications.

Message Frequency Varies

Message and data rates may apply, you may opt out at any time by replying STOP or request assistance by replying HELP.

SMS Privacy & Information Sharing

Immaculate Homecare Services does not sell or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties for their independent marketing or promotional purposes.

We may use authorized service providers to facilitate communications and manage inquiries. These providers may process information on our behalf solely for the purposes of delivering the requested services and supporting our operations.

Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, standard SMS messaging may not provide the same security protections as dedicated healthcare communication platforms. We encourage individuals not to submit sensitive medical information through general website inquiry forms or SMS communications.

Your Communication Choices

You may decline SMS communications and continue contacting Immaculate Homecare Services by telephone or other available methods. You may withdraw your SMS consent at any time by replying STOP.